Card Related Issues

Card Related Issues

Guidance on how to address problems or concerns related to the DAU Card.

How can I view my card details?

How can I view my card details?

How can I check the balance on my card?

How can I check the balance on my card?

I lost my mobile phone. What should I do?

I lost my mobile phone. What should I do?

My card is lost or stolen. What should I do and how do I report it?

My card is lost or stolen. What should I do and how do I report it?

What happens to the funds on my card if my card is lost, stolen or damaged?

What happens to the funds on my card if my card is lost, stolen or damaged?

My card is damaged. How can I replace it?

My card is damaged. How can I replace it?

Can I request a temporary card while waiting for a replacement?

Can I request a temporary card while waiting for a replacement?

My card is blocked. How can I unblock it?

My card is blocked. How can I unblock it?

How can I temporarily freeze my card?

How can I temporarily freeze my card?

How can I unfreeze my card?

How can I unfreeze my card?

How do I deactivate my card?

How do I deactivate my card?

It’s never been easier to

pay using gold,

anytime, anywhere.

© 2024 Golden Fame Technology Limited. All Rights Reserved.

It’s never been easier to

pay using gold,

anytime, anywhere.

© 2024 Golden Fame Technology Limited. All Rights Reserved.

It’s never been easier to

pay using gold,

anytime, anywhere.

© 2024 Golden Fame Technology Limited. All Rights Reserved.